The use of text mining tools can help librarians improve the precision of searches, increase search sensitivity, and translate search strategies across multiple research databases. When combined with the intuitive approaches that librarians commonly use, text mining tools help reduce biases by improving the objectivity, transparency, and…

Programmatic text analysis can be used to understand patterns and reveal trends in data that would otherwise be difficult or impossible to uncover with manual coding methods. This work uses programmatic text analysis, specifically term frequency counts, to study nearly 10,000 chemistry thesis and dissertation titles from 1911-2015. The thesis and…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

Describes elements to look for when reading four identifiable sections of a research report: background and literature review, methodology and procedures, analysis, findings or summary. Literature review as prologue to author's argument, choices in design of a study, research participants, choices involved in analysis, and implications of findings…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Reference e-mail continues to be a vital reference service. This article studies the trends in reference e-mail use over an eight year period. Usage statistics are analyzed particularly in light of the marketing of the service via changes in the location of the service on the official university libraries' Web pages. Included are recommendations…

Describes a methodology which analyzes courses described in university catalogs in order to produce a database used in the compilation of a collection development policy statement. Each step of the analysis is described, and tables are used to track sample data through the entire process. (CLB)

Archaeologists have used material artifacts found in a physical space to gain an understanding about the people who occupied that space. Likewise, as users wander through a digital library, they leave behind data-based artifacts of their activity in the virtual space. Digital library archaeologists can gather these artifacts and employ inductive…

Describes steps taken to improve usage of a public library young adult collection: (1) a survey of students' reading interests and needs; (2) analysis of the collection; (3) comparison of survey results with the collection; and (4) selection of additional titles. An annotated bibliography, the questionnaire, and survey results are appended. (11…

Provides statistics based on the 1996 National Households Education Survey (NHES) of 55,000 families, measuring library use by presence of children, race, and ethnicity. Provides tables reporting use of public libraries by presence of children, by any household member, and by any household member in the last month. (PEN)

Reports results of a pilot study and full survey of preservation/conservation concerns about the non-rare book collections at the Syracuse University libraries. The methodology is described, including physical characteristics of the collections that were examined and statistical analyses used. (CLB)

Describes one search for a middle- or upper-management academic library position within the context of concerns expressed by respondents in a 1985 survey of 1,400 American Library Association (ALA) members by Bernstein and Leach. Factors examined include locale; availability and salary; staff relations; the application; the screening process; and…

This study uses virtual reference transcripts for which patrons completed exit surveys to seek any correlations between user and librarian satisfaction within virtual reference transactions. By analyzing transcripts with a focus on three elements-technology performance, preferred reference practices, and the demonstrated communication levels of…

Describes simple, unobtrusive method of determining who uses government publications by analyzing manual check-out circulation data at Arkansas State University. Per capita circulation and cross-tabulation results, analysis by classification number, document circulation and library circulation statistics, and publications that make up more than…

Describes the research objectives, rationale, methodology, and findings of a model program developed at the Northwestern University Library, which examined whether online catalogs require instruction and, if so, how that instruction would be best delivered. (CLB)