For more than a decade, librarians have struggled to balance making the convenience of the ebook formats available while alleviating users' frustrations with the disparities between the myriad formats. This article tells the story of another area of ebook concern: How can independently published ebooks make it into a library's collections? The…

Changes presented by cloud computing--shared computing services, applications, and storage available to end users via the Internet--have the potential to seriously alter how libraries provide services, not only remotely, but also within the physical library, specifically concerning challenges facing the typical desktop computing experience.…

The technology of the 21st century has had no shortage of challenges for libraries, but it has also brought opportunities. Operating systems, databases, and application environments that can use cheap off-the-shelf hardware to scale and handle hundreds of millions of transactions were not developed for libraries. However, libraries have taken…

As primary source materials in the library are digitized and made available online, the focus of related library services is shifting to include new and innovative methods of digital delivery via social media, digital storytelling, and community-based and consortial image repositories. Most images on the Web are not of sufficient quality for most…

Jasper County Public Library in Indiana had started using EngagedPatrons.org (EP) in 2007. EP is a low-cost technology solution providing online events calendars, RSS feeds, database support, and other web services to connect libraries to their users. It was created in 2006 by Glenn Peterson, who also designs the feature-rich websites for…

Technology has ushered itself into our culture without borders or boundaries. Students and educators have fallen victim to the notion of "information at your fingertips" and "easy access" while taking many things for granted. In the past few years, there have been several articles written about the use of textbooks in the academic library. Most of…

The third Electronic Resources & Libraries (ER&L) conference gathered at Georgia Institute of Technology's Global Learning and Conference Center in Atlanta, Georgia, March 18-21, 2008. Over 360 attendees, from six countries and from 80% of the United States, represented their libraries and organizations resulting in a diverse and…

It has been a decade since the first aggregator journal packages began to become available at academic and public libraries throughout the United States of America. During these 10 years, the library and information science community has published numerous articles on the pros and cons of this method of delivery and these collections, more than…

This article features the Pierce County Library System (PCLS) in Tacoma, where new services are changing the way customers experience the library. PCLS is comprised of 17 branches, two bookmobiles, one Explorer Kid's bookmobile, serves 509,000 people, and has 234,000 cardholders. The evolution of customer expectations and needs motivated the…

As head of information technology at the Prior Health Sciences Library, Eric Schnell likes to improve products that don't fully meet his library's purposes. His first major software product, the award-winning Prospero Electronic Delivery Project, is a web-based document delivery system designed to complement Ariel[R] by converting documents to a…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Beginning in July 2002, the Health Sciences Library at the University of North Carolina at Chapel Hill underwent an 11 million dollar renovation. During three phases of the renovation, parts of the collection were inaccessible to patrons. In order to continue to make the library's collection available, library staff created a paging system.…

Describes the Linked Systems Protocol, a draft national standard for bibliographic information retrieval aimed at developing an extended protocol for the movement of bibliographic information from one system to another, and its implications for library automation, the individual librarian, and the library user. (CLB)

The easiest link for libraries to establish in relation to the learning society is the direct managerial link that many have with educational institutions. Libraries in schools, colleges, and universities of all kinds are significant parts of the education enterprise. They become more so when the emphasis of education shifts to independent…

Traces history of pilot projects (including state aid) and describes new projects, both pilot projects that were continued and new projects mandated by 1984 legislation. New projects are compared to permanent systems in terms of interlibrary loans, union catalogs, delivery systems, collection standards, and other areas. (CLB)