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Drummond, Robyn; Wartho, Richard – Australian Academic & Research Libraries, 2009
In 2005, the Library at UNSW began a comprehensive restructuring process that fundamentally changed the provision of services to its academic community. A primary aim of this process was to increase flexibility of service development and delivery and so to improve research support. The motivation for reformed services arose from considerations…
Descriptors: Higher Education, Research Libraries, Foreign Countries, Library Services

Walker, Stephen – Library Trends, 1987
Describes the design and operation of a prototype online catalog; reviews research which evaluated the system in terms of types of searches and success rates; and offers suggestions for enhancing subject access, including automatic stemming, synonym tables and cross-reference lists, and relevance feedback mechanisms. (CLB)
Descriptors: Academic Libraries, Access to Information, Evaluation Criteria, Evaluation Methods