When improving a web presence, today's libraries have a choice: using a free Web 2.0 application, opting for open source, buying a product, or building a web application. This article discusses how to make an informed decision for one's library. The authors stress that deciding whether to use a free Web 2.0 application, to choose open source, to…

Surprisingly, many tools exist on the web that can help sites become more inviting and easier to use. By now, many are probably familiar with the free tools offered by Flickr, del.icio.us, or YouTube for embedding images, tags, and videos on webpages. This article presents a comprehensive list of some perhaps lesser-known but equally useful tools…

People do not want to talk about failure, and technological innovations that do not work out are especially difficult for librarians to discuss. Technological failures are expensive in terms of money and time lost, and they are often minimized by library directors in their annual reports in favor of reporting more positive outcomes. Today's…

This article describes the use of chat widgets on library websites and how it affects daily work and organizational culture. The use of chat widgets can be as simple or confusing as the website itself, but it helps to make choices that fit the web design and the organizational culture. Too often change is driven from outside, which can make…

Podcasting is a term derived by combining iPod with broadcasting. During 2006, when the idea of podcasting was still in its infancy, this author [an information systems librarian at the Universal College of Learning (UCOL) in New Zealand] began to consider how this new technology could be used by librarians to provide instructional sessions. She…

By providing the public with online computing facilities, librarians make available a world of information resources beyond their traditional print materials. Internet-connected computers in libraries greatly enhance the opportunity for patrons to enjoy the benefits of the digital age. Unfortunately, as hackers become more sophisticated and…

This column describes the latest innovation in iPod use, podcasts, which are audio files that can be downloaded and played either through a computer or an MP3 player such as an iPod. Because they are feeds, users can subscribe to podcasts and have them downloaded automatically to their computers. The author discusses ways in which podcasts may be…

Those who work in libraries focus much of their energies on providing access to information, and major changes seen in the last decade have shown the need to be flexible in the ways that librarians approach content delivery. Library users span all the generations of information distribution mechanisms. Some prefer to receive information in their…