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Pomerantz, Jeffrey; Mon, Lorri; McClure, Charles R. – portal: Libraries and the Academy, 2008
This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can…
Descriptors: Reference Services, Libraries, Library Science, Librarians
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Via, Barbara J.; Schmidle, Deborah J. – portal: Libraries and the Academy, 2007
The library and information science field is currently confronted with difficult decisions about how best to allocate acquisition expenditures among increasingly expensive journals. This article measures the return-on-investment of serial expenditures through the use of citation analysis, which is a widely used approach to ascertaining journal…
Descriptors: Information Science Education, Libraries, Expenditures, Library Science
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Mavrinac, Mary Ann – portal: Libraries and the Academy, 2005
This paper discusses the complex nature of transformational change required to achieve a learning culture. Peer mentoring will be discussed as an example of a learning process that is in harmony with the values-based transformational leadership and change process, the professional values of librarianship, and the democratic nature of a learning…
Descriptors: Mentors, Transformational Leadership, Leadership, Learning Processes