At least since the early 1990s, academic libraries have been merging Circulation and various other related functions into a single department typically labeled "Access Services." In many cases, however, that merger has proven to be administrative rather than functional, with minimal integration of common workflows. This article describes…

The University of Florida is a large research institution with a freshman class of more than seven thousand students out of a total enrollment of about fifty thousand. Although a partnership with the University Writing Program has allowed the Libraries to reach almost four thousand students this past academic year, certain barriers still exist.…