Describes methods that can be used to encourage appropriate behavior in school libraries and media centers. Creating policy statements is discussed; differences between policy and procedures and rules are explained; reprimands and disciplinary measures are suggested; and sample statements of policy, student responsibilities, and media center…

This book provides strategies for dealing with negative patron behavior in the library and presents guidelines for identifying and effectively responding to, as well as preventing a variety of behavior problems. Fifteen librarians wrote the thirteen chapters, which are divided into three sections. Part 1 deals with patrons who pose the most…