Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

Do we add that edgy urban novel to our teen collection? Should we initiate social networking? What about abandoning Dewey for a bookstore arrangement? Change is risky business, but librarians must be prepared to initiate change to best serve teens. YA (young adult) service innovators Linda W. Braun, Hillias J. Martin, and Connie Urquhart explain…

Designed to assist with the management of e-resources, electronic resource management (ERM) systems are time- and fund-consuming to purchase and maintain. Questions of system compatibility, data population, and workflow design/redesign can be difficult to answer; sometimes those answers are not what we'd prefer to hear. The two primary functions…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Discusses the problem of incompetent library supervisors in terms of the process that results in the selection of such supervisors, inappropriate supervisory behaviors, and the effects on employees. Several strategies for coping with an incompetent supervisor are suggested. (4 references) (CLB)

Describes the emphasis of decision support systems as being on the decision making process itself, rather than the flow of information; reviews the uses of microcomputers in libraries in recent years; and compares five decision modeling software packages. An appendix lists the name, manufacturer's address, price, and hardware requirements of each…

This document proposes a model of the decision making process required of research libraries when they embark on digital conversion projects. A series of questions are offered that focus on facilitating the decision making process for library managers. Questions of what and how to digitize are placed in the larger framework of collection building…

Program presentations on issues related to the use of statistics by research libraries and business meeting minutes are combined in this report from the Association of Research Libraries (ARL). The full text is provided for the three papers on the program theme that were presented at the meeting: (1) "Information to Manage--The Economics of…

Briefly reviews the theoretical principles of decision making and communication for effective management, and describes management practices in Canadian academic libraries facing retrenchment that deviate from this theoretical model. Suggestions for achieving greater congruency between scholarly theory and management practice, thereby facilitating…

Reviews the varying roles of academic libraries and notes ways in which libraries have become involved in administering public-access microcomputers, building software collections, and providing instructional and other support services. The goals of offering microcomputer access services and steps necessary to plan for them are examined. Eleven…

Outlines the stages in the decision-making process for libraries acquiring optical data disk systems, including the establishment of a project manager or task force, feasibility studies, creating a planning document, hardware and software evaluation, devising processes and policies, and analyzing contracts. (CLB)

Describes some of the available software and hardware tools that can be used to develop a decision support system implemented on microcomputers. Activities that should be supported by software are discussed, including data entry, data coding, finding and combining data, and data compatibility. Hardware considerations include speed, storage…

This handbook is a guide to the complex process of library facility siting and location. It includes relevant research and professionals' siting experiences, as well as actual case studies of closures, openings, mergers, and relocations of library facilities. While the bulk of the volume provides practical information, the work also presents an…

Many librarians view procurement, with its myriad forms, procedures, and other organizational requirements, as a tedious or daunting challenge. This book simplifies the process, showing librarians how to successfully prepare a Request for Proposal (RFP) and make informed decisions when determining which vendors to use for purchasing library…

Examines the characteristics of management information systems and their impact on decisions of senior library managers. The organizational feasibility of such systems is discussed in terms of four key components--economic, technical, structural, psychological--that are related to libraries in general and senior management decisions in particular.…