Purpose: This paper aims to address the problem of enhancing the selection of titles offered by a digital library, by analysing the differences in these titles when they are cited by local authors in their publications and when they are listed in the digital library offer. Design/methodology/approach: Text mining techniques were used to identify…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…

This book shows teacher-librarians and school library media specialists how to perform qualitative research and use the results effectively to promote the school library and build a shared understanding of the impact of school libraries on student learning. Hands-on guidance is provided for performing action research, including how to establish…

The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…

Reports the rationale, design, implementation, and results of an examination of the impact of online subject catalogs on users by comparing their behaviors before and after catalog installation. Evaluation criteria included volume of use, types of searches, use of other catalogs, search time, user satisfaction, and need for assistance. (CLB)

This document is a manual designed to improve library services to young adults. Information is divided into three parts: (1) "Applying the Planning and Role Setting Process to Library Services for Young Adults"; (2) "Evaluating the Results: The Measurement Process"; and (3) "The Output Measures." Part 1 discusses the Public Library Association…

Libraries devote serious resources to user-education programs and need to measure their effectiveness with hard data. This guide was designed to simplify the evaluation planning process and the making of evaluation instruments. The material was developed from hundreds of survey instruments used by librarians around the country. The handbook…

Presents a guide to assessing optical data disks based on descriptive evaluation (facts about the product), comparative evaluation (whether the content is available in another form) and use evaluation (who will use it, why, and how). A checklist of evaluation criteria is provided. (CLB)

This book provides guidelines for evaluating a variety of database types, including abstracting and indexing, directory, full-text, and page-image databases available in online and/or CD-ROM formats. The book discusses the purpose and techniques of comparing and evaluating the most important characteristics of textual databases, such as their…

This College Library Information Packet (CLIP) Note explores how faculty status affects librarians' promotion and tenure opportunities and the criteria at various institutions for defining librarians' status. In September 1995, a survey was sent to a group of 265 small and medium sized academic libraries, eliciting a response rate of 70% (n=185).…

Describes the research objectives, rationale, methodology, and findings of a model program developed at the Northwestern University Library, which examined whether online catalogs require instruction and, if so, how that instruction would be best delivered. (CLB)

This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

This study was conducted to field-test collection mapping as an evaluation technique, to determine collection standards against which individual schools could compare themselves, and to compare the collections in schools to nationally-recommended lists published by Brodart and Wilson. Questionnaires were sent to 120 library media specialists in…

This book guides library administrators through stages of long-range needs assessment, particularly taking what they know about their user community, library services, performance standards, and anticipated resources, and using that knowledge to determine space and building needs. Tips, explanations, and hands-on planning tools come through…