Academic libraries must integrate technology and traditional library service. Online catalogs, high-tech campus information networks, and accelerated resource sharing present opportunities for building comprehensive information centers. However, the interiors of most existing libraries were not designed to accommodate extensive high-tech equipment…

This report provides a step-by-step look at defining, planning, implementing, operating, and supporting Internet services for library patrons. Experts from the Cambridge (Massachusetts) Public Library share their experiences pioneering a high-speed, graphical Internet service that supports the full range of multimedia materials available across…