Libraries are moving into an era that incorporates improvements of a library's existing databases, embraces the research results of the information-seeking process, and makes fundamental improvements by adding new databases such as WordFocus. These new systems should convert the frustrated user of today's online public access catalog (OPAC) into…

This case study examines how analyzing inaccurate referrals can provide key insights into managing change. The author analyzes what went wrong in an attempt to identify opportunities for an Access Services department to consider how it might adapt to constant change. She wishes to show how the nature of change today demands that one pay…

Provides guidelines for locating alcohol research information and building library collections on alcohol. Resource organizations, including government agencies, research institutions, and publishers, are identified and several access tools are described. The future directions of alcohol research and its dissemination are discussed. (Author/EM)

Microfiche equipment and software were supplied to targeted junior and senior high school media centers and use of the total magazine collection was measured. Data on the third year of the project indicate the microfiche collection led to an 18 percent rise in number of successfully filled requests for magazines. (CDD)

The Association of Research Libraries' Office of Management Services (OMS), working with the Research Libraries Group, Inc. (RLG), began the North American Collections Inventory Project (NCIP) in July 1983 as a cooperative effort intended eventually to involve research libraries throughout the United States and Canada. The project's long-term goal…