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Direct linkEarney, Sally; Martins, Ana – Journal of Librarianship and Information Science, 2009
This paper presents case study research of a job rotation pilot involving six library assistants in Cardiff University Library Service (ULS). Firstly, it investigates whether job rotation improves motivation and secondly, whether there is an improvement in skills, both technical and "soft". Following a review of the literature,…
Descriptors: Employees, Motivation, Interviews, Research Libraries
American Library Association Video/Library Video Network, Towson, MD. – 1995
The staff of libraries and the populations they serve grow increasingly more diverse. Library users of different ethnic backgrounds, with different abilities and different needs, challenge libraries to be the place for everyone to get the information and materials they need. At the same time, library staffs should mirror the diverse population…
Descriptors: Academic Libraries, Access to Information, Communication Skills, Cultural Awareness
