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Direct linkChawner, Brenda; Oliver, Gillian – Australian Academic & Research Libraries, 2013
A survey of New Zealand academic subject/reference librarians was conducted in mid-2011 to identify the most highly valued knowledge, skills and competencies of reference librarians working in libraries in the tertiary sector. The project was part of an international collaborative project involving 13 countries. The results from New Zealand show…
Descriptors: Academic Libraries, Foreign Countries, Reference Services, Librarians
Download full textHill, Renee Franklin; Kumasi, Kafi – School Library Media Research, 2011
School library and youth services professionals must develop and display a strong sense of cultural competence to effectively serve their patrons. Cultural competence is defined here as one's ability to understand the needs of populations different from their own. This paper reports on the perceptions of school library and youth services students…
Descriptors: Cultural Awareness, Prior Learning, Likert Scales, School Libraries
