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Download full textInternational Federation of Library Associations and Institutions (NJ1), 2009
These Guidelines constitute the third edition of the International Federation of Library Associations (IFLA) "Multicultural Communities: "Guidelines for Library Services." This revision follows the IFLA Section of Library Services to Multicultural Populations' "2006-2010 Strategic Plans": to review and revise the…
Descriptors: Guidelines, Library Services, Libraries, Cultural Differences
Peer reviewedSarkodie-Mensah, Kwasi – Reference Librarian, 1997
Argues that as libraries adopt more technology, reference librarians must recognize diverse users and their needs, gauge user knowledge and connectivity, use technological terminology clearly, emphasize critical thinking, stress the existence of print sources, pursue innovative ways of doing reference, and learn new concepts. (PEN)
Descriptors: Critical Thinking, Cultural Differences, Information Technology, Innovation
Giesecke, Joan, Ed. – 1997
New supervisors often come to management positions with experience and expertise in their specialty, but with little or no training in how to supervise. Aimed at the new library supervisor, this publication addresses basic supervisory skills and provides practical information needed by supervisors. As library organizations become more complex,…
Descriptors: Administrator Guides, Conflict Resolution, Cultural Differences, Decision Making
