The paper describes the theory and definition of the practice of librarianship, specifically addressing how Web 2.0 technologies (tools) such as synchronous messaging, collaborative reference service and streaming media, blogs, wikis, social networks, social bookmarking tools, tagging, RSS feeds, and mashups might intimate changes and how…

As academic librarians' professional and personal lives become busier and more varied, the need for tools to assist with accomplishing a myriad of tasks in a short time becomes even more necessary. Due to its ability to provide anytime and anywhere access to information, mobile technology offers a number of advantages for staying connected and…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

Information and Communication Technology (ICT) has become an integral tool in enhancing library services worldwide. This article looks at ways technology is utilized at Massey University to bridge the gap between distance students and traditional library services. There are a variety of software providers, formats and implementation practices…

Librarianship has experienced a few growing pains over the past several years as its relationship with technology matures into a productive partnership. Being overzealous to adopt new technology can sometimes lead to more setbacks than advances in the profession. However, a recent wave of research has been discussing the benefits of integrating…

Libraries are widely known as institutions that access, organize, and preserve collections of information. Libraries are also dynamic administrative entities that generate and exchange internal business information. From small operations with limited staff and technology to large, multidepartmental institutions with full IT support, libraries…

Given the recent spate of library system vendor acquisitions and consolidations, integrated library system (ILS) migrations have become a hot topic again. Although ILS migrations happen all the time, they tend to be cyclical in nature. Today, people are thinking broadly about what options might be available to them. These include changing vendors,…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…

Highlighting the issues that confront small libraries who are exploring automation options, this report focuses on microcomputer-based automation systems for circulation and an online patron access catalog (OPAC). The information provided outlines some of the questions that librarians must ask themselves or vendors before they select a specific…

One of the most significant decisions in a library administrator's career is the decision to automate one or more of a library's operations. This book describes the present state of local library automation; the planning, selection, and implementation process; and the library administrator's role in the process. The bulk of the text provides a…