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Forsyth, Ellen; Joseph, Mylee; Perry, Leanne – Australian Academic & Research Libraries, 2009
The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…
Descriptors: Public Libraries, Foreign Countries, Library Development, Labor Force
American Library Association Video/Library Video Network, Towson, MD. – 1997
This video provides guidelines for establishing a successful volunteer program in any library. Topics include: the benefits of volunteers to libraries; getting a volunteer program started and functioning; recruiting volunteers; interviewing volunteers; effectively training volunteers; acknowledgment of volunteers; and handling uncooperative or…
Descriptors: Labor Needs, Library Administration, Library Development, Library Personnel