Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

Based on the concept that library use measurement should have as its basic starting point the individual patron, a method of data collection and analysis has been developed that explores individual patterns of borrowing over time. The method accounts for the number of visits on which borrowing takes place, number of items borrowed per visit, and…

Designed for persons with no prior knowledge of statistics, this continuing education course syllabus presents basic information on methods of data collection and analysis in libraries. It is noted that emphasis is placed on concepts rather than mathematical formulas and on reasons for using particular techniques. Topics covered include problem…

Reports results of a pilot study and full survey of preservation/conservation concerns about the non-rare book collections at the Syracuse University libraries. The methodology is described, including physical characteristics of the collections that were examined and statistical analyses used. (CLB)

This project report describes the development and implementation of a model of qualitative measures for evaluating the use of school library resources by students and teachers. It explains a record-keeping system for school librarians to use in tracing media from purchase, through processing, to eventual utilization. Using parts of sample…

This book shows teacher-librarians and school library media specialists how to perform qualitative research and use the results effectively to promote the school library and build a shared understanding of the impact of school libraries on student learning. Hands-on guidance is provided for performing action research, including how to establish…

This packet is designed to guide users through the steps that ultimately lead to the assignment of collection responsibilities for individual member libraries of the North Bay Cooperative Library System, Santa Rosa, California. An initial profile of the member libraries examined the subject distribution of books owned, availability of books owned,…

Describes a pilot project by a regional library system in central New York State to implement systematic planning activities in rural public libraries serving populations under 5,000. Motivations for the adoption of innovation and key elements in the decision making process during implementation are examined. (CLB)

Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…