AASL's new integrated standards are designed to empower leaders to transform teaching and learning. The new "National School Library Standards for Learners, School Librarians, and School Libraries" reflect an evolution of AASL Standards, building on philosophical foundations and familiar elements of previous standards while featuring the…

At least since the early 1990s, academic libraries have been merging Circulation and various other related functions into a single department typically labeled "Access Services." In many cases, however, that merger has proven to be administrative rather than functional, with minimal integration of common workflows. This article describes…

The 20th century information explosion provided widespread technological innovation and ease of access to information, and due to the 21st century emphasis on digital collections and electronic resources, libraries around the world are facing an uncertain future. This naturally causes librarians to re-evaluate their professional role, but perhaps…

Many scholars and professionals have noted in recent years that the United States is experiencing a transformation to an economy based upon knowledge. However, researchers have only begun to explore how the essence of such an economy, the creation of wealth by organizations through their use of information, works empirically. This study provides…

Libraries are integrating Web 2.0 services into work practices, positioning themselves in online social environments, and deploying enhanced search and discovery tools. Collections conversely are not progressing to the same degree. Like many public services today, library budgets are stained. User-pay options are appearing in library systems,…

This article features the Pierce County Library System (PCLS) in Tacoma, where new services are changing the way customers experience the library. PCLS is comprised of 17 branches, two bookmobiles, one Explorer Kid's bookmobile, serves 509,000 people, and has 234,000 cardholders. The evolution of customer expectations and needs motivated the…

This paper develops two models of the reference interview: (1) the Need-Oriented Model, which emphasizes identifying the client's information needs and allows for a broad-ranging diagnostic interview; and (2) the Question-Oriented Model, which is constrained by the client's initial question and focuses on refining that specific question,…

Teacher-Librarians are rushing to the front lines to help battle the latest crisis on education. A gender gap exists in reading proficiency: boys do not read as well as girls. The challenge of enticing boys into reading has led teacher-librarians into a variety of inventive and proactive experiments. They have started "boys only" reading clubs,…

This task force report proposes a plan for providing campus-quality library services to students at three sites of Western Kentucky University's extended campus program which would offer access to main library services and collections rather than the traditional assembling of additional library collections in off-site locations. Elements of the…

Addresses the two-fold question concerning imposition of instruction on a library user when he/she only wants answer to information need--whether attempted instruction is infringement on the rights of the user, and whether attempted instruction detracts from the librarian's effectiveness in fulfilling information need. Twenty references are…

This book proposes the application of peer tutoring to library instruction, primarily in the academic library setting. Chapter 1 provides a brief historical view of library instruction and current trends that make peer tutoring a possible form of library service. Chapter 2 describes peer tutoring as currently practiced in higher education.…

This guide discusses the essentials of live virtual reference, preparing for virtual reference, and implementing and incorporating virtual reference. Chapter 1, "Understanding Live Virtual Reference," lays out what virtual reference is and how it compares to other forms of reference. Chapter 2, "Offering Live Virtual Reference," presents ten…

Presents a model for predicting and shaping the impact of information technologies on libraries and the library role which is based on the effects of computerization in various business applications. The library network at AT&T Bell Laboratories is described as an example of a successful implementation of the model. (CLB)

Discusses sources of conflict between teaching and nonteaching librarians and identifies theoretical and practical contributions of library instruction to reference service. Arguments against library instruction, library applications of learning theory, improving reference services, conflicts in reference department, and future of library…

This book addresses critical issues of digital preservation, providing guidelines for protecting resources from dealing with obsolescence, to responsibilities, methods of preservation, cost, and metadata formats. It also shows numerous national and international institutions that provide frameworks for digital libraries and archives. The first…