The intent of this CLIP (College Library Information Packet) Note is to provide data and sample documents that can be used as examples by college and small university libraries that are writing or rewriting their mission statements. A survey was mailed in April 1998 by the College Libraries Section of the Association of College and Research…

Reports results of a biennial survey of public libraries serving populations of 100,000 or more, including data on per capita expenditures, directors' salaries, and beginning professional salaries. Sixteen tables break down data by region, size of population, and sex of director. Three references are listed. (MES)

This SPEC Kit and Flyer focus on the extent to which Association of Research Libraries (ARL) libraries engage in formal or organized customer service programs. Seventy-five out of the 121 member libraries responded to the customer service program survey (61%). The SPEC Flyer discusses results in terms of customer service program characteristics,…

Based on information collected from a survey of selected state library agencies, this booklet describes the governance, funding, membership criteria, and services of library systems in Illinois, New York, California, Minnesota, Wisconsin, Colorado, and Connecticut. An overview of the development of multitype library systems and definitions of…

This document is one of ten kits distributed annually by the Systems and Procedures Exchange Center (SPEC), a clearinghouse operated by the Association of Research Libraries, Office of Management Studies (ARL/OMS) that provides a central source of timely information and materials on the management and operations of large academic and research…

In response to a May 1983 Association of Research Libraries (ARL) survey, 94 university library members (90% of this category of ARL membership) provided information and documents about current library branches, changes during the last 5 years, and current and planned automation activities. It was found that 63 respondents (68%) considered their…

Two surveys were conducted in 1981/82 and 1982 respectively to determine if Illinois public libraries were satisfying their patrons in terms of book use, and how much money Illinois public libraries received directly from their patrons in library fines, fees, and charges. In the first study, 2,133 adults returning a book at a random sample of 71…

Describes a survey on the use of microcomputers in special libraries. The discussion of the findings includes types of hardware and software in use; applications in public services, technical processes, and administrative tasks; data back-up techniques; training received; evaluation of software; and future plans for microcomputer applications. (1…

Reproduced directly from annual reports submitted to the California State Library by the state's city, county, and special district public libraries, this annual salary survey includes monthly ranges at the beginning step and final step for eight professional and support positions. Not all surveyed positions are found in all libraries. The survey…

This Systems and Procedures Exchange Center (SPEC) kit reports results of a survey of 82 Association of Research Libraries (ARL) institutions conducted in early 1992 in order to gather information on interlibrary loan by examining a number of operation and management changes that are occurring and the steps that might be taken to ease the pressure…

Examines changes in the perceptions of public library children's services by library professionals through a content analysis of entries in "Library Literature" since 1958 which refer to children's library services and populations served. The opinions of current library administrators are compared to those of 100 years ago. (EM)

Explains the criteria by which 50 public libraries were chosen as outstanding, and reports the results of a survey of the directors which focused on major problems in libraries; desired goals in administration and technical and public services; predicted trends; stage of computerization; and sources of information and new ideas. (CLB)

Reports the results of a survey of 203 academic libraries that examined the employment status, utilization, and compensation of part-time librarians as compared to full-time staff. The effects of union membership, administrative satisfaction with this class of workers, and perceived problems with part-time staff are discussed. (CLB)

Briefly reviews the theoretical principles of decision making and communication for effective management, and describes management practices in Canadian academic libraries facing retrenchment that deviate from this theoretical model. Suggestions for achieving greater congruency between scholarly theory and management practice, thereby facilitating…

Describes a survey of librarians in the California State University that examined the extent of professional staff participation in decision making. Organizational structures that facilitate participative management are identified, and librarians' perceptions of its degree and effectiveness are discussed. (6 references) (Author/CLB)