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Ellern, Jill – Computers in Libraries, 2011
With information technologies' pervasive use within all departments and by all staff, libraries and library staff get their fair share of mandated projects. Knowing how to successfully operate in this kind of environment is important to the overall success of the library as a whole. What is meant by mandated project? A mandated project is a…
Descriptors: Library Personnel, Information Technology, Program Administration, Program Implementation
Oliver, Astrid; Dahlquist, Janet; Tankersley, Jan; Emrich, Beth – Journal of Access Services, 2010
This article discusses the processes that occurred when the Library, Controller's Office, and Information Technology Department agreed to create an interface between the Library's Innovative Interfaces patron database and campus administrative software, Banner, using file transfer protocol, in an effort to streamline the Library's accounts…
Descriptors: Database Management Systems, Information Technology, Computer System Design, Computer Interfaces
Booth, Char – Public Services Quarterly, 2009
This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…
Descriptors: Public Service, Library Services, Best Practices, Library Automation