Fire, water, mold, construction problems, power-outages--mishaps like these can not only bring library services to a grinding halt, but can also destroy collections and even endanger employees. Preparing for the unexpected is the foundation of a library's best response. Expert Kahn comes to the rescue with this timely update of the best…

Describes how to identify microcomputer problems and determine whether the services of a technician are required by troubleshooting, or using a process of elimination, without needing a technical background or special tools. Prevention methods and the use of diagnostic programs are also explained. (EM)