Designed to assist with the management of e-resources, electronic resource management (ERM) systems are time- and fund-consuming to purchase and maintain. Questions of system compatibility, data population, and workflow design/redesign can be difficult to answer; sometimes those answers are not what we'd prefer to hear. The two primary functions…

Many programs for mentoring of librarians exist within organizations, for specific areas of librarianship, or for particular groups of librarians. These programs generally depend on face-to-face contact and some organizational commonalities or similarity in positions. With the advent of online communication, could a more general program matching…

This report provides a step-by-step look at defining, planning, implementing, operating, and supporting Internet services for library patrons. Experts from the Cambridge (Massachusetts) Public Library share their experiences pioneering a high-speed, graphical Internet service that supports the full range of multimedia materials available across…