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Forsyth, Ellen; Joseph, Mylee; Perry, Leanne – Australian Academic & Research Libraries, 2009
The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…
Descriptors: Public Libraries, Foreign Countries, Library Development, Labor Force
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Guerrero, Tammy S.; Corey, Karen M. – Journal of Access Services, 2003
Like most academic libraries, Purdue University Calumet depends heavily on student workers for its daily operations. After the investment of time and effort involved in training student workers, it is important to retain them from one year to the next. This case study examines training procedures that are designed to cultivate a sense of mutual…
Descriptors: Library Personnel, Academic Libraries, Work Experience, Training Methods