How can an academic library most effectively participate and expand its contributions to program reviews at the institutional level? By becoming involved in undergraduate reviews, college and university libraries can articulate new and enhanced roles for themselves on campus. Academic libraries have always contributed to a variety of institutional…

A checklist evaluation on thirty-seven Women's Studies programs conducted using the individual institutions' online public access catalogs (OPACs) is presented. Although Women's Studies collections are very difficult to build, an evaluation of existing programs shows that collections, for the most part, have managed substantial coverage of the…

In order to increase the benefits that the student receives from bibliographic instruction, many community college libraries are incorporating the Information Literacy Competency Standards for Higher Education of the Association of College and Research Libraries (ACRL) into their BI programs. In order to take full advantage of the Competency…

The National Survey of Student Engagement (NSSE) documents dimensions of quality in undergraduate education and provides information and assistance to colleges, universities, and other organizations to improve student learning. Its primary activity is annually surveying college students to assess the extent to which they engage in educational…

The UCLA Library has had a long-standing commitment to the attributes espoused by the teaching library model outlined in the seminal essay by Stoffle, Guskin and Boisse, "Teaching, Research, and Service: The Academic Library's Role" (1984). Information literacy was identified as a goal in the Library's strategic plan in late 2001. This…

Presents a description and an evaluation of a formal training program for new catalogers that uses class sessions and a training manual in addition to actual cataloging experience. Appendices provide samples of training materials and the training schedule. (Author/CLB)

College faculty who learned to do online bibliographic searching were surveyed immediately following and one year after training workshops. Information was gathered about user characteristics, their motivation for learning to search, and type of training needed, and conclusions were drawn about need for academic libraries to provide end user…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

Describes Pasco County School District's development of a district-wide evaluation system that articulates library media specialist performance appraisal and building-level media program evaluation, relating both to uniform program purposes, missions, and goals. Program evaluation results utilizing this new system are discussed. Program evaluation…

This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

Characteristics of selected public libraries into which adult literacy programs have become integrated are reported. Data are drawn from visits to five library literacy programs, telephone interviews with officials of 20 selected library literacy programs, and data submitted in the nominations of 68 programs from 22 states. Part 1 describes the…

A thorough understanding of the uses and applications of statistical techniques is integral in gaining support for library funding or new initiatives. This resource is designed to help practitioners develop and manipulate descriptive statistical information in evaluating library services, tracking and controlling limited resources, and analyzing…

This reference book explains how to create, implement, and evaluate formal and informal preservation education programs in school, public, academic, and special collections. It's seven chapters include 43 papers by contributors from a wide range of positions in librarianship and academia. Chapter 1, "Preservation Issues and the Community of…

Presents a case study of the library media program at Old High Elementary School, Bentonville, Arkansas, which uses production of audiovisual materials to build extrinsic motivation into reading programs for grades five and six and special education classes. Five measurement techniques used to evaluate the program's effectiveness are also…