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Direct linkDempsey, Megan – Public Services Quarterly, 2011
The growing trends of tiered reference, roving librarians, and virtual reference offer academic libraries several options for providing the most effective reference service. Increased enrollment at community colleges has prompted a reconsideration of how librarians can balance reference, teaching, and faculty responsibilities. This article…
Descriptors: Holistic Approach, Academic Libraries, Reference Services, Librarians
