Outlines the process involved in selecting or developing software for building a machine-readable database and the special librarian's role in that process. The following steps are identified: (1) needs assessment; (2) project cost and justification; (3) software selection; (4) implementation; and (5) startup and maintenance. Twelve references are…

This report provides a step-by-step look at defining, planning, implementing, operating, and supporting Internet services for library patrons. Experts from the Cambridge (Massachusetts) Public Library share their experiences pioneering a high-speed, graphical Internet service that supports the full range of multimedia materials available across…

This paper discusses the use of online learning communities for library professional organizations to promote collaboration and learning. The addition of an online learning community component to a library organization expands collaborative and educational opportunities for members through a virtual environment. Although technologies used to…

Programming effectively meets informational, educational, and recreational needs of adult library users, but often receives less attention than other services. This program planning guide demonstrates that adult programming is an essential library service appropriate for a wide variety of libraries, and provides practical assistance in planning…

This video provides guidelines for establishing a successful volunteer program in any library. Topics include: the benefits of volunteers to libraries; getting a volunteer program started and functioning; recruiting volunteers; interviewing volunteers; effectively training volunteers; acknowledgment of volunteers; and handling uncooperative or…

Panda bears are the theme of this guide which includes many reading-related activities, crafts, and programs on a broad range of topics, and which can be expanded to other theme approaches such as endangered species, bears in general, and the concept of black and white. The program begins with a general definition and discussion of goals,…

Discusses Computer Sciences Corporation's (CSC) philosophy, objectives, and management principles which provide framework for its training and development programs; describes CSC's corporate and division-level training and development programs; presents a case study of one division-level course's development, implementation, and evaluation; and…

This book provides a broad, introductory overview of issues affecting the marketing of public library collections, with examples and research results from more than 200 libraries of all sizes. This new edition of the work updates and expands the original, referencing new studies (published since 1992), encompassing more of the literature from…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

This paper describes procedures for establishing a special library in organizations where no such library previously existed. The role of the library in meeting organizational information needs and the reasons for setting up a special library are discussed. The paper then focuses on activities to be completed during a library planning process.…

Compares benefits and problems associated with traditional and newly automated circulation systems in the learning resources center of a modern medium size high school. Descriptions of the two systems include the selection, implementation, and use of the Apple compatible software used. Eight recommendations for implementing an automated system are…

Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…

This guide to the 1994 summer reading program in Montana provides information and techniques for developing and implementing a summer reading program at public libraries. The first section concentrates on planning and promoting programs, specifying elements of planning, promotion, and program evaluation. "Decorating the Library" contains…

From August to November of 1992, 10 institutions from central New York State (Colgate University Library, Fayetteville Free Library, Herkimer County Community College Library, Oneida Community Mansion House, Onondaga Community College Library, Onondaga County Public Library, Onondaga Historical Association, Skaneateles Library Association, State…

Characteristics of selected public libraries into which adult literacy programs have become integrated are reported. Data are drawn from visits to five library literacy programs, telephone interviews with officials of 20 selected library literacy programs, and data submitted in the nominations of 68 programs from 22 states. Part 1 describes the…