This essay challenges traditional assumptions about the small-town American public library and the roles it has played in its community. Conventional thinking and professional rhetoric grounded on a "user in the life of the library" perspective identifies the public library as a neutral agency "essential to democracy" that…

Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research…

Prior to retiring from full-time librarianship to concentrate on readers' advisory (RA) consulting, teaching, and book and media discussions, Ted Balcom, longtime administrator of the Villa Park Public Library (VPPL), Illinois, repeatedly demonstrated a particularly effective approach to shoring up essential library support. Balcom, 1996 winner of…

At the time of writing the original paper my viewpoint was a personal one, one that focussed on the status within the profession of equally qualified librarians based purely on the perceived status conferred by the type of libraries in which they worked. However, it must now be observed that the world in which public librarians operated then was…

This article presents two recent studies, an AHRC-funded exploration of the role of empathy in community librarianship (Study 1) and an investigation of the role of empathy in service to minority ethnic users (Study 2). Qualitative elements of each methodology are presented, namely a series of focus groups with frontline staff, interviews with…

Presents eight responses from individuals reacting to Suprenant's and Perry-Holmes's article entitled "Reference Librarian of the Future" (RQ, Winter, 1985). Topics covered in the responses include the information poor, information consultants, information interpretation, library education, the human element, revitalizing reference…

Summarizes views presented by three speakers from the Canadian library and information community in a workshop at a joint conference of two professional associations. Topics addressed were the state of research in public, academic, and special libraries; the need for library research; and how to find funding to support research. (CDD)

Public librarians in Quebec were surveyed to compare their orientation toward a field-specific model of professionalism with their orientation toward a traditional model based on traits derived from other professions. Results indicate that they had a stronger orientation toward the field-specific model to measure the level of professionalism in…

The Internet and new information technology have created new jobs for librarians in nontraditional settings. This article examines new (corporate libraries and information centers) and redefined (academic and public libraries) "techno-jobs" in the information field. Provides a survey of market indicators and offers job hunting hints.…

Librarianship is in a period of great transition. Expanding uses of information technology and a dramatically changing demographic and economic environment are forcing librarians to re-examine their profession and to ask questions about their future relevance and viability. Change is and should be viewed as an ongoing and critical component of…