Every year, more and more reference sources go from print to online, from the stacks to the library's homepage. The librarians at Quinnipiac University's Arnold Bernhard Library in Hamden, Connecticut, realized that these subscriptions are more than the occasional web offering to supplement the library's mission. They have become an important…

The purpose of this manual is to acquaint desk assistants (whose two major functions are to provide information and to instruct patrons how to use library materials) with the services, policies, and procedures of the Reference Department and Jackson Library at the University of North Carolina, Greensboro. Information is presented about: their…

Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…

This guide is the Northern Illinois University (NIU) Libraries' quick reference tool for providing information about its collections, facilities, and services. The articles are arranged in an alphabetic, dictionary format with numerous cross-references, and highlight information on the following: administrative offices; company annual reports;…

The purpose of this bibliography is to advertise the availability of resources for adult literacy education in public libraries and reading centers throughout the state of Nevada. The literacy collections were developed in response to identified needs of students, tutors, and trainers involved in community literacy education programs. The…

This book is a user-friendly guide explaining the fundamental principles of academic library research. It guides students through the specifics of finding, using and evaluating information in print, electronic and multimedia formats, and is geared towards helping students judge information sources for what they convey. The focus is on teaching…

Provides fully-developed library media activities designed to be used in connection with specific curriculum units in mathematics (consumer education); reading and language arts ("Foolish People in Folk Tales"); science (dinosaurs); and social studies (Roman cities and Third World countries). (Author/EM)