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Mulac, Carolyn M. – ALA Editions, 2012
The all-in-one "Reference reference" you've been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of…
Descriptors: Encyclopedias, Directories, Dictionaries, Reference Services
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Wang, Hanrong; Tang, Yingqi; Knight, Carley – Journal of Academic Librarianship, 2010
This study analyzes job advertisements to identify the contemporary development of academic reference librarianship in the United States. Results show that more job openings, higher educational backgrounds, more duties & responsibilities, and variety of titles were assigned to academic reference librarian positions from 1966 through 2009.…
Descriptors: Academic Libraries, Reference Services, Library Science, Librarians
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Bartnik, Linda; Farmer, Katherine; Ireland, Ashley; Murray, Lilia; Robinson, Julie – Public Services Quarterly, 2010
Embedded librarians are attempting assimilation into a new pedagogical collective outside the library, often with a mission to improve the quality of service to that collective. But like the Borg, embedded librarians may not be achieving the results they envision. This article documents the varied experiences of five reference librarians at Murray…
Descriptors: Library Services, Librarians, Reference Services, Library Development
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Pomerantz, Jeffrey; Mon, Lorri; McClure, Charles R. – portal: Libraries and the Academy, 2008
This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can…
Descriptors: Reference Services, Libraries, Library Science, Librarians
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Stielow, Frederick; Tibbo, Helen – RQ, 1988
This study examined the importance of negative searching, or searching to discover topics not previously explored in writing, and its oversight in the library literature. A survey of university faculty revealed a tendency to view negative searching as necessary to scholarly endeavors, but an online literature search showed little discussion of…
Descriptors: Library Science, Library Services, Online Searching, Reference Services
Lankes, R. David, Ed.; McClure, Charles R., Ed.; Gross, Melissa, Ed.; Pomerantz, Jeffrey, Ed. – 2002
The chapters in this volume, originally presented at the Third Annual Virtual Reference Desk (VRD) conference, "Setting Standards and Making It Real," (Orlando, Florida, November 2001), were organized, revised, and updated to reflect current technology and practice. The VRD conference and the ideas in this book represent the cutting edge…
Descriptors: Conference Proceedings, Electronic Libraries, Information Science, Information Technology
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Hansen, Andrew M., Ed.; And Others – RQ, 1985
This five-article section on current issues in reference and adult services highlights origins of American Library Association's Reference and Adult Services Division, history and development of RQ's column "The Exchange," 25 years of adult services articles, documents reference service and changing attitudes of librarians, and library…
Descriptors: Adults, Committees, Government Publications, History
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Surprenant, Thomas T.; Perry-Holmes, Claudia – RQ, 1985
This essay on the future of reference librarianship addresses elements necessary to guarantee continued vitality of the profession. Discussion covers person-to-person contacts with library users, recreational functions of library, fees and "information stamps," organizational structure of library, information consulting, project-team…
Descriptors: Fees, Futures (of Society), Information Dissemination, Information Networks
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Rasmussen, Radha – Australian Library Journal, 1987
Describes an investigation that assessed the effectiveness of Australian indexing and abstracting services in their bibliographic control of the literature of library and information science. Conclusions about the coverage of the literature are presented, and methods for improvement are suggested. (CLB)
Descriptors: Abstracts, Cataloging, Comparative Analysis, Developed Nations
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Black, Ken; And Others – RQ, 1986
Presents eight responses from individuals reacting to Suprenant's and Perry-Holmes's article entitled "Reference Librarian of the Future" (RQ, Winter, 1985). Topics covered in the responses include the information poor, information consultants, information interpretation, library education, the human element, revitalizing reference…
Descriptors: Change, Fees, Futures (of Society), Library Education
Pitkin, Gary M., Ed. – 1995
Librarians need to be aware of the technologies involved with change and the ways in which technologies will impact the total organization and its provision of services. The library school curriculum must be restructured in order to prepare future librarians for the reality of technological change and help them become able to manage information in…
Descriptors: Curriculum Development, Educational Change, Futures (of Society), Global Approach
Robles, Kimberley, Comp.; Wyatt, Neal, Comp. – 1996
This College Library Information Packet (CLIP) Note surveys training programs in small and medium-sized academic libraries. In August 1995, 265 small and medium-sized academic libraries were sent a questionnaire; the response rate was 78% (n=206). A comprehensive analysis of survey results is followed by examples of training documentation…
Descriptors: Academic Libraries, Curriculum, Data Analysis, Evaluation Methods