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Direct linkMurgai, Sarla R. – Public Services Quarterly, 2006
This study grew out of a need to assess reference desk data and determine two items: the number of questions handled for the last three years and the times when the desk should be double staffed. Analysis of the data by chi-square standardized residuals identified the days of the week, and the times during the day of heavy and light use. Data sort…
Descriptors: Academic Libraries, Reference Services, Library Services, Work Environment
Hatfield, V. Sue, Ed. – 1987
The following papers were presented at a joint conference of the Mountain Plains Library Association, the North Dakota Library Association, and the South Dakota Library Association in September 1987: (1) "Catalog Backlog Project" (Kay Juricek, Tedine Roos, and Carol White); (2) "How Are We Doing? Using a Materials Availability…
Descriptors: Academic Libraries, Cataloging, Computer Software, Higher Education
