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Flatley, Robert; Jensen, Robert Bruce – Journal of Electronic Resources Librarianship, 2012
Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…
Descriptors: Academic Libraries, Program Implementation, Reference Services, Library Research
Weise, Frieda – 1978
This continuing education course syllabus presents information on the collection of vital and health statistics, lists of agencies or organizations involved in statistical collection and/or dissemination, annotated bibliographies of statistical sources, and guidelines for accessing statistical information. Topics covered include: (1) the reporting…
Descriptors: Annotated Bibliographies, Course Content, Data Collection, Health
Bookmark, 1983
This quarterly issue focuses on the role of New York state agency libraries in meeting the information needs of state officials and residents. The first four papers include "State Library Agencies: An Overview," based on a 1982 survey with 19 respondents (Lucille C. Whalen); "Extending the State Library's Information Services to…
Descriptors: Agency Cooperation, Cost Effectiveness, Law Libraries, Library Cooperation
McClure, Charles R.; Lankes, R. David; Gross, Melissa; Choltco-Devlin, Beverly – 2002
This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…
Descriptors: Electronic Libraries, Evaluation Criteria, Evaluation Methods, Guidelines