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Direct linkFlatley, Robert; Jensen, Robert Bruce – Journal of Electronic Resources Librarianship, 2012
Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…
Descriptors: Academic Libraries, Program Implementation, Reference Services, Library Research
Texas State Library, Austin. Dept. of Library Development. – 1986
Designed to provide librarians, library administrators, and other interested persons with information organized to facilitate comparisons of libraries within the same library system, with comparable service populations, and with comparable expenditures, this publication contains information derived from the 1985 Annual Report/System Membership…
Descriptors: Data Analysis, Library Expenditures, Library Statistics, Public Libraries
