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Direct linkHeaton, Shelley; Master, Nancy – Public Services Quarterly, 2006
This article reports the results of a survey of cell phone policies in university libraries conducted over a three-month period in 2005. The authors sought information about the libraries' problems regarding cell phone use and attendant noise by students and other library users. The authors began with an 18-question survey of one hundred…
Descriptors: Library Services, Library Policy, Library Administration, Telecommunications
Peer reviewedKalin, Sally Wayman – Library Trends, 1987
Discusses user satisfaction with remote access to online catalogs, categorizes the types of assistance remote users require, and considers the library's responsibility to these invisible users. An outline of suggestions for improving service to remote users is provided. (CLB)
Descriptors: Academic Libraries, Databases, Dial Access Information Systems, Higher Education
