The Effect of Service Awareness on Survey Response.

Pagell, Ruth A.; Lusk, Edward J.

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Peer reviewed

ERIC Number: EJ341678

Record Type: Journal

Publication Date: 1986

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The Effect of Service Awareness on Survey Response.

Pagell, Ruth A.; Lusk, Edward J.

College and Research Libraries, v47 n4 p391-94 Jul 1986

Tested the hypothesis that increasing library services would increase returns of a questionnaire generated by that library. Students and faculty were surveyed before and after new services were offered at Wharton School. Results suggest source of sponsorship should be related to user group to be surveyed to maximize return rate. (CDD)

Descriptors: Academic Libraries, College Faculty, Higher Education, Hypothesis Testing, Library Services, Opinions, Questionnaires, Responses, Sampling, Student Attitudes, Surveys, Teacher Attitudes

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: Researchers; Media Staff; Practitioners

Language: English

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