The Reference Interview: Some Intercultural Considerations.

Lam, R. Errol

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Peer reviewed

ERIC Number: EJ372389

Record Type: Journal

Publication Date: 1988

Pages: N/A

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The Reference Interview: Some Intercultural Considerations.

Lam, R. Errol

RQ, v27 n3 p390-95 Spr 1988

Discusses the significance of the reference interview and the need for better communication between Black students and White librarians. Sensitivity and understanding of Black behaviors are recommended as ways of building trust between librarians and students. (52 references) (MES)

Descriptors: Academic Libraries, Black Students, Communication Problems, Higher Education, Intercultural Communication, Interpersonal Communication, Library Services, Reference Services

Publication Type: Journal Articles; Information Analyses; Opinion Papers

Education Level: N/A

Audience: Media Staff; Practitioners

Language: English

Sponsor: N/A

Authoring Institution: N/A

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Author Affiliations: N/A