This two-volume document describes a study which focused on characterizing the elements involved in information seeking and retrieving, particularly in relation to the cognitive decisions and human interactions involved in online information retrieval. The study objectives were to conduct experiments and observations, under conditions as close to…

This document describes an investigation of the adequacy of the University of California, Santa Barbara (UCSB) Library's organizational structure, organizational climate, staffing patterns, training, career development, and communication to meet the needs of a postulated public services environment of 5 to 10 years in the future. Discussion of the…