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| Information Technology and… | 3 |
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| Taylor, Raymond G., Jr. | 3 |
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Peer reviewedTaylor, Raymond G., Jr. – Information Technology and Libraries, 1987
Describes a model which uses patron arrival rate, length of time on the terminal, and library service policies to determine the minimum number of terminals needed. The model is then used to compare the effects of various service policies on the minimum number of terminals. (CLB)
Descriptors: Comparative Analysis, Library Policy, Library Services, Library Standards
Peer reviewedTaylor, Raymond G., Jr. – Information Technology and Libraries, 1988
Describes the power of queuing models as a source of detailed, expected performance measures for online catalogs. An illustration of such a performance analysis is provided, and its value to library administrators is discussed. (9 notes with references) (CLB)
Descriptors: Computer Terminals, Evaluation Criteria, Library Planning, Measurement Techniques
Peer reviewedTaylor, Raymond G., Jr. – Information Technology and Libraries, 1987
Presents a model that calculates the conditions under which a library may adopt a highly service-oriented online catalog access policy at minimum additional cost. The use of arrival rates, service rates, and queueing calculations to arrive at a cost-effective policy is explained. (Author/CLB)
Descriptors: Cost Effectiveness, Library Expenditures, Library Policy, Library Services
