Describes a pilot project in automated storage and retrieval of library materials which uses miniload cranes to retrieve bins of materials, and an interface with an online catalog that patrons use to request materials. Savings in space and money and potential problems with the system are discussed. (CLB)

Discusses ways in which new information technologies are creating change in the academic environment and in the roles of traditional knowledge centers, and describes a program in which three academic support services--the library, computer center, and media center--have integrated planning and services to provide access to information. (CLB)