An Ontario school board found the factors necessary for the establishment of an effective decentralized energy management program to be training, a program of reinforcement, and the development of an overall attitude that encourages involvement. (MLF)

This review of the positive and negative impact of centralization of library collections and services on library staff and quality of services focuses on reference services. The move from decentralized to centralized library services at Louisiana State University is discussed as well as the effect of automation on that configuration. (Author/CLB)