The General Accounting Office examined the problem of attracting and retaining a high-quality information technology (IT) workforce in federal government agencies. The problem was traced to a longstanding lack of effective leadership and management and lack of a strategic approach to marshaling, managing, and maintaining the human capital needed…

The impact of electronic commerce (e-commerce) on Australia's National Training Framework (NTF) was studied for the purpose of forecasting future demand for training in areas related to e-commerce and identifying appropriate responses by the NTF committee. The following were among the study's main data collection activities: reviews of the…

The Comptroller General of the United States testified before Congress regarding the General Accounting Office's (GAO's) framework for building the information technology (IT) work force to achieve results. The following were among the key points of his testimony: (1) the federal government is facing pervasive human capital challenges that are…

Occupational supply and demand in Washington State was examined by comparing projected supplies of skilled workers coming out of the state's community and technical colleges against the projected demand among Washington employers for people qualified to enter particular occupations. The analysis was based on a January 2000 report, information…