This guide defines a methodology for program monitoring and discusses positive results achieved in Pennsylvania by implementing Instrument-based Program Monitoring (IPM) in the field of child day care services. IPM uses checklists or special questionnaires to structure monitoring interviews and site visits. This method differs substantially from…

Most administrators agree that school improvement and change are needed. Disagreement among administrators arises over how the improvements should be made. Total Quality Management (TQM) is a powerful tool in bringing about change and should be considered as an effective alternative in improvement efforts. The TQM approach is designed to address…

Postsecondary instructional dynamics is a complex process in which inputs (student characteristics and expectations, resources, and faculty characteristics and preparation) are converted through the educational process (instruction strategies, models, and techniques as well as supportive services) into outputs (outcomes and benefits of instruction…