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Bishoff, Lizbeth J. – American Libraries, 1987
This response to suggestions that the technical services librarian may be replaced by a combination of paraprofessional staff and automated processes discusses the catalog librarian's role in staff training, systems analysis, integrated systems design, technical services management, and original cataloging. (CLB)
Descriptors: Library Administration, Library Technical Processes, Library Technicians, Needs Assessment

Cortez, Edwin M.; Bunge, Charles A. – Journal of Library Administration, 1987
Discusses the relationship between effective organizational communication and specific library contexts and reviews the historical development of communication audits as a means of studying communication effectiveness. The generic structure of such audits is described and two models are presented in detail, including techniques for gathering and…
Descriptors: Communication Audits, Data Collection, Data Interpretation, Decision Support Systems