This report describes efforts by three academic libraries to develop a model instructional program for online catalog users that could be adopted in other academic libraries. A key component of the research included the exploration and development of a methodology for utilizing online transaction logs to evaluate user performance. The four project…

Describes the development and design of an undergraduate course which utilized a marketing principles class to teach students information gathering techniques as part of a college wide competency requirement. The materials and procedures used, roles of instructors and librarians in the course, and evaluation of the project are discussed. (CLB)