Disproportionate rates of suspensions and expulsions among racial/ethnic groups are a local, state, and national concern. Maryland has made significant progress in decreasing the use of exclusionary discipline, but there is substantial work left to do to move toward equity. Maryland has cut the use of exclusionary discipline practices by half in…

Available resources and indicators of high quality inclusive practices are presented in this compilation. Assembling many different resources in one place allows for easy comparison of potential indicators of quality. Excerpts and adaptations of the resources are intended to provide some familiarity with the content of each resource and encourage…

Reports the reactions of some early childhood program directors to the establishment of NAEYC's National Center Accreditation Project. (HOD)

A roofing project of any substantial size should involve an architect, an engineer, or a roof consultant. Careful planning and design, diligent construction, and quality inspection, offer owners a quality roof job. (MLF)

A roof management program protects the capital investment of a new roof. Steps to create a program are (1) assemble roof information files, (2) implement a roof inspection program with periodic inspection, and (3) establish maintenance scheduling and implementation. (MLF)

An Indiana school researched and experimented to find "ideal" doors for heavily trafficked locations. Specifications are outlined for the door they determine may last 20 years. (MD)

This protocol explains the new system for assessing research quality at research universities located in the Netherlands. It discusses the legal and historical background for establishing a new system of quality determination in research, describes the essential aspects of the research assessment process and the particular tasks of…

This report reviews the practices implemented by 53 different state vocational rehabilitation (VR) agencies to address quality assurance concerns. The broader spectrum of monitoring practices and evaluation systems used by different state agencies to assess worker and agency performance is first reviewed. The report then focuses on the range of…

This article examines the total quality management (TQM) concept as it is applied to higher education campus facilities. Each of the fundamental principles of TQM are examined as follows: customer-centered orientation; leadership; improved communication; continuous improvement; accountability; and quality of life. (GLR)

The cost of energy will continue to rise. Energy conservation, by reducing usage, will at least maintain energy costs. Energy management is an important part of the school food service manager's job. Guidelines are provided. (MLF)

This document and a companion National Report are the results of a study of the management of catering services in higher education by the United Kingdom Value for Money Steering Group. The national report identifies key management issues for the senior management team in developing a review of catering services, to ensure that they are effective…

Increasingly, higher education institutions are using Total Quality Management (TQM) as a vehicle for delivering cost-effective programs and services. The TQM philosophy is that quality can be improved by ceaselessly improving the processes that support the institution's mission. TQM is applicable to institutional research and planning as well as…

A discussion of Australian higher education looks at the nature of quality and its assessment in higher education, particularly in the context of a new national committee on quality assurance. It examines the compatibility of quality management strategies with existing institutional decision-making and management processes. (MSE)

Discusses the reasons and methods for retrospective conversion of library catalog data into machine-readable form. The need for standards is emphasized and suggestions are given for documenting local standards. Ideas are included for completing the conversion of a project done by a vendor, where some parts may have been overlooked. (Author/EM)

Five librarians considered authorities on quality cataloging in the OCLC Online Union Catalog were interviewed to obtain their views on the current level of quality control in the OCLC database, the responsibilities of OCLC and individual libraries in improving the quality of records, and the consequences of quality control problems. (CLB)