This document reports the work and conclusions of a task force appointed to plan for the reorganization of collection development at Steely Library, a primarily undergraduate library with 13 professional librarians on its staff located at Northern Kentucky University (NKU). Task force activities included a thorough review of the relevant…

This report describes the library instruction program at the Technische Universitaet Wien (Technical University of Vienna) in Austria and proposes various program improvements, which are based in part on the results of a 1979 survey of over 2,600 faculty and students. An overview of the present state-of-the-art of library user education and…

This publication is designed to help Texas elementary and secondary educators evaluate and improve school library media programs in terms of planning, personnel, equipment, facilities, use of materials, and financial support. Following an introduction, the guide is divided into five sections. The first section, Library Media Center (LMC) Program,…

Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…