Representatives of five library integrated system vendors express their views on ethics and the marketplace, emphasizing the need for ethical behavior by librarians, consultants, and vendors. Four sidebars are included: one on the need for customer data rights standards; others containing the codes of ethics of three professional consultants'…

Several online vendors discuss the educational and training requirements needed by professional librarians to manage the automation process effectively, including communication and management skills, a commitment to ongoing education, and the ability to evaluate capacities of future systems rather than expert knowledge of current systems.…