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Chaffee, Ellen Earle; Sherr, Lawrence A. – 1992
This brief report summarizes a longer document with the same title. Many colleges and universities, in responding to public demand for higher education and the external challenges it creates, are employing Total Quality Management (TQM) techniques to improve quality, increase productivity, and decrease cost. The quality improvement process itself…
Descriptors: Administrative Principles, College Administration, Cooperative Planning, Educational Demand
Freed, Jann E.; And Others – 1997
This digest, based on a larger report of the same title, summarizes principles for improving quality in higher education institutions. Emphasis is on the effect of the principles when they are used holistically to create a culture of academic excellence. The quality principles are based on the conceptual framework of total quality management (TQM)…
Descriptors: College Outcomes Assessment, Decision Making, Educational Quality, Efficiency
Van Dusen, Gerald C. – 1997
Today there is a pressing call for technology o provide expanded higher education opportunities to a wide spectrum of present and potential clientele. This digest summarizes a larger report of the same title which examines the implications of teaching on the "virtual" college campus. It briefly examines the following questions: (1) what…
Descriptors: Change Strategies, Computer Managed Instruction, Cooperative Learning, Distance Education