An introduction to general systems theory and an overview of vocabulary and concepts are presented to introduce school business officials to systems thinking and to foster its use as an analytical tool. The theory is then used to analyze a sample problem: planning changes to a district's administrative computer system. (eight references) (MLF)

Identifies aspects of reference services amenable to evaluation, discusses the need for measures of service quality as well as quantity, presents modifications of current measures that meet this need, and stresses the importance of linking performance measures to library planning. (CLB)

Expands on an earlier article which states that economies of scale cannot exist unless the production function exhibits increasing returns to scale. Argues that this is correct only to the extent that the firm faces constant input prices as output expands. Concludes that the assumption that product and input markets are competitive may be…

Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…

Explores the difficulty of evaluating school effectiveness, distinguishing between school effectiveness and school efficiency. Introduces seven evaluation models, and discusses the difficulty of integrating these models. Develops a dynamic model which reconceptualizes school effectiveness and combines characteristics of the integrated and…

Examines the impact of program design on the development of research-based practice models. The concept of program design is reduced to elements that can be examined for their reliability, validity, relevance, and internal consistency. (Author/RWB)

Discusses the Government Accounting Standards Board (GASB) research concerning the identification of indicators of service efforts and service accomplishments. The GASB has proposed that financial reports should not only be useful in assessing accountability, but they should also assist in making economic, social, and political decisions. (six…

Argues that the return-to-scale concept is important in explaining to more advanced students how production structures underlie costs. Reviews Christopher Ross Bell's graphical analysis, contending that its argument suggests a variable-returns-to-scale function rather than one exhibiting decreasing returns to scale. Explores classic views and the…