Purpose: This paper aims to offer a contextualized and multi-stakeholder perspective for creating a learning organization (LO) 2.0. Design/methodology/approach: Based on a systematic review of the critiques of LO in the past three decades, this paper suggests some possible directions for the development of next-generation of LO (e.g. LO 2.0).…

This paper aims at testing a conceptual model connecting variables of the internal and external work environment to ITES/BPO employee turnover. Based on the gaps identified from the literature that no single model explains in a comprehensive way as to why, people choose to leave and the lack of turnover studies on call centers located in India.…

Seven current approaches to faculty development in instructional technology, reduced to their basic assumptions, are discussed in terms of their match with what is known about faculty learning and their work environment. These approaches include: modeling, idea seeding, incentivizing, troubling/alleviating, commanding, comparing, and persuading.…

The first of two articles by members of a committee researching administrative shortage shows that administrator burnout may be the cause. Districts are exploring systemic ways to provide additional support to site administrators, including additional released time, rethinking job responsibilities, and the notion of co-principals. (MLF)

Recent studies find that most American workers feel they could perform better at work if they wished, and half do only enough work to stay employed. What is needed is creation of a workplace atmosphere in which employees commit their fullest energies, talents, and enthusiasm toward making each workday productive. (MSE)

Organizational climate refers to workers' perceptions that a given workplace possesses a distinctive atmosphere. Managers appreciate the behavioral implications of this concept, assuming staff performance or well-being might be improved by managing the climate. Attempts to manipulate organizational climate have generally been unsuccessful, and the…

The California Mentor Teacher Program is one of many efforts to improve teacher supply and quality, provide professional support, and offer alternative motivators and reward systems. This paper explores teacher leadership issues offered by this program. Using data from a 1985 joint study of the mentor initiative (by California State Department of…

This paper describes a professional development process for principals centered on collaborative inquiry and reflection around case stories--written and oral descriptions of real-life leadership situations. In small, collegial groups, principals are invited to write, tell, and listen to each other's case stories about dilemmas in the workplace. In…

Conflict is common in college student life, where economic stress, close living conditions, and exposure to new people and ideas challenge students. Four vignettes illustrate typical conflicts concerning roommate relationships, workplace relationships among students, broken intimate relationships, and sexual harassment. Resolution options and…

The tremendous impact of technological change on human workers, coupled with declining resources in many college and university information technology programs, can create an emotionally and physically harmful environment for employees. They can also present an important opportunity for positively changing cognitive behavior and increasing…

All known health concerns related to use of video display terminals (VDTs) can be resolved by better ergonomics, reducing monotonous tasks, and giving VDT operators a better sense of controlling their work. These workplace improvements should be pursued regardless of VDT use. (MSE)

The effectiveness of the Occupational Safety and Health Act of 1970 is examined, and it is suggested that employee participation could help improve occupational safety and health in the future, through safety committees, safety circles, safety teams, and individual participation. (MSE)

Applies three factors of expectancy theory (estimations of the likelihood of success, likelihood that a behavior will result in certain outcomes, and positive or negative value placed on each outcome) to faculty academic advising. Identifies educational environments and activities conducive to use of the theory to enhance faculty motivation for…

Differences in men's and women's communication styles affect their interactions with each other. Organizations must be flexible enough to recognize situations in which traditional male values of competition may be most functional and those in which more collaborative, female strategies are more appropriate. Personnel training can help ensure that…

Discusses the phenomenon of burnout among human service professionals in general, and librarians specifically, and argues that lack of professional autonomy is the true underlying cause. Suggested measures for eliminating or coping with burnout include activities at the individual, professional, and societal levels. (10 references) (CLB)