Overview of activities and issues that face library administrators considering automation emphasizes acquisition of turnkey systems. Discussion covers reasons for automating, options available, major marketplace issues, keys to a successful automation project, the Request for Information, the Request for Proposal, evaluation techniques, the…

Three major electronic developments have had a profound effect over the last 19 years on the interloan operation of a medium-sized public library system in central New York State: the Gaylord Brothers, Inc. Circulation System; the New York State Interlibrary Loan Network; and the OCLC, Inc.-Interlibrary Loan Subsystem. (EJS)

Describes strategies used by reference librarians to provide service to the developmentally disabled, including reference service to volunteer and professional service providers, specialized information networks, information and referral services, and key reference tools. Deinstitutionalization, normalization, the developmental model, and least…

Discusses problems (poverty, lack of national publishers, use of libraries as study halls, low professional status of librarians) affecting high school libraries in Latin America and suggests ways to improve library services, focusing on reference service (opening reference stacks, improved cataloging, library skills instruction), technical…